Last Updated: [Date]

Howdy partner! Welcome to US Cowboy Gear (operated by Ariat at uscowboygear.com). These Terms and Conditions outline the rules for using our website and purchasing our authentic Western wear and footwear. By accessing our site or making a purchase, you agree to these terms – so please read them carefully.

1. Website Use and Intellectual Property

1.1 Accessing Our Site

You’re welcome to browse our selection of Western gear, but we ask that you:

  • Use the site only for lawful purposes
  • Don’t attempt to interfere with site security or functionality
  • Don’t copy or misuse any content without our written permission

1.2 Our Brand and Content

All content on this site (logos, product images, descriptions) is property of Ariat and protected by intellectual property laws. The Western style we’ve worked hard to create isn’t just our look – it’s our brand promise.

2. Products and Services

2.1 Authentic Western Gear

We specialize in:

  • High-quality Western footwear (including our popular Ankle Boots & Shorties and Casual Shoes)
  • Durable Western clothing (Jeans & Pants, Tops & Shirts, Outerwear)
  • Accessories to complete your Western look
  • Separate collections for Men’s, Women’s, and Children’s wear

2.2 Product Information

We strive for accuracy in:

  • Product descriptions and images
  • Sizing information
  • Material composition

Note: Colors may vary slightly due to monitor settings, and natural materials may have minor variations.

3. Orders and Payments

3.1 Making Purchases

When you place an order, you:

  • Confirm all information is accurate
  • Agree to pay the full amount including any applicable taxes and shipping
  • Receive an order confirmation email (this isn’t a shipping notice)

3.2 Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely – we never store your full payment details.

3.3 Order Processing

We aim to:

  • Process orders within 1-2 business days (excluding weekends/holidays)
  • Notify you if there are any unexpected delays
  • Reserve the right to cancel orders for items that become unavailable

4. Shipping Policy

4.1 Delivery Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, 15-25 business days after shipping

4.2 Shipping Areas

We ship worldwide except:

  • Certain Asian countries
  • Remote areas where carriers don’t operate

Customers are responsible for any customs fees or import taxes.

5. Returns and Exchanges

5.1 Our Return Policy

We accept returns within 15 days of delivery when:

  • Items are in original condition (unworn, unwashed, tags attached)
  • Original packaging and accessories are included
  • Proof of purchase is provided

5.2 Non-Returnable Items

For safety reasons, we can’t accept returns on:

  • Footwear showing signs of wear
  • Clothing with removed tags or that’s been washed
  • Personalized/custom items

5.3 Refund Process

Refunds:

  • Are processed within 3-5 business days after we receive your return
  • Go back to your original payment method
  • Don’t include original shipping costs (unless we made an error)

6. Customer Responsibilities

Just like caring for your Western gear keeps it in top condition, we ask you to:

  • Provide accurate shipping and payment information
  • Inspect deliveries promptly and report any issues within 48 hours
  • Follow care instructions to maintain product quality
  • Understand that improper use may void warranties

7. Our Responsibilities

We pledge to:

  • Provide quality Western products as described
  • Process orders promptly and communicate clearly
  • Handle returns and exchanges fairly
  • Protect your personal information

8. Liability Limitations

While we stand behind our products:

  • We’re not liable for incidental or consequential damages
  • Our total liability is limited to the purchase price
  • We’re not responsible for carrier delays or customs hold-ups

9. Changes to These Terms

We may update these terms occasionally. The current version will always be posted here with the effective date.

10. Contact Us

For any questions about these Terms:

Email: [email protected]
Mail: 841 Ingram Street, Dayton, US 45408

Thank you for choosing US Cowboy Gear! We’re honored to outfit your Western adventures and appreciate you taking the time to understand how we operate. Now saddle up and enjoy our authentic Western wear – we’re here if you need us.